NO-SHOW AND CANCELLATION POLICY
It is my goal to maintain a simple, efficient and customer-friendly appointment booking experience that is based on the spirit of good will. For that reason, I do not request any pre-payment or booking deposit to secure your appointments. When you book an appointment, we enter into an agreement. I am obligated to honor that agreement by not booking your scheduled time slot for any other party. I operate with the reasonable expectation that you will similarly honor our agreement by attending your appointments as scheduled; or by providing reasonable notice should circumstances prevent you from attending. Given such notice, I will happily allow the rescheduling of appointments. However, failure to attend a scheduled appointment without notice will result in the cancellation of any subsequent appointments you have booked. Furthermore, you will be blocked from scheduling any additional appointments.
Bill Dreger, PGA of Canada | firstname.lastname@example.org | 403-852-8781